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Dear Thommie,

Thank you!

First Impression: Awesome!

What was your overall impression of JTB’s service delivery?
Professional and trustworthy.

What was your impression of the Business Plan Consultant that assisted you?

Friendly, helpful, understanding and a pleasure to talk to.

How did you find the standard of service delivery and quality of the documentation?
Outstanding.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Exceeded.

What was your impression of the additional information/market research we included in your document?
Awesome, it really gives depth and real perspective to the business plan.

Would you recommend JTB to anyone else?
For sure.

Any other comments?
Being on time with delivery is outstanding… Thank you.

Johann Engelbrecht
Chairman, Total Geo-Spatial Information Solutions, Pretoria, South Africa

Dear Dr Burger,

JTB Consulting provided a very high quality service. The management consultant is definitely someone who is an expert in his field. Also someone who listens very well. Very friendly and helpful!

From the very first communication I could see that this company values integrity because in every single aspect, what they committed to, they definitely delivered! In terms of quality of the documentation, this is a living document JTB has created for me. A document that will always ensure that I keep myself and the business focused.

You not only understood my business model, and not only have you met my expectations, you exceeded my expectations in so many ways.

As mentioned in our last telephone conversation, I really value all the market research and additional free value-added services a lot! I mean, you went beyond than what I’ve asked for…

This additional information will assist me in strategic planning and decision-making going forward. I am so very glad I used your services.

I am a firm believer that you pay experts to create the things that you have limited knowledge of. Some people might think that the cost for this product is very high, or that anyone can create their own business plan or you can get templates from the internet to do it yourself.

I am so happy that I followed this route because now I am equipped with so many tools and valuable information! I would definitely recommend JTB Consulting. Thank you once again for all your support. I will definitely stay in touch going forward.

Brynmor-Rose Zimri
Founder, Engage to Succeed, Western Cape, South Africa

Hi Thommie,

Thank you very much for the monthly balance sheet. I do appreciate it. I apologise for not completing your survey earlier, but I have done so now.

What was your overall impression of JTB’s service delivery?
I was very impressed at the professional manner in which JTB conducts their business. They have over delivered when it came to the deadlines, and in some cases ahead of time at my request, which is a welcome change from dealing with most other businesses.

What was your impression of the Business Plan Consultant that assisted you?

Thommie was very professional and he took the time and made the effort to understand my business. I also appreciated his quick feedback to some of my queries.

How did you find the standard of service delivery and quality of the documentation?
The standard of service was excellent. The quality of the documentation was good.

Did we manage to understand your business model?
Yes. I think that the initial questionnaire is quite in depth, and I must admit that there were some items on the questionnaire that I had not considered before as a business owner, and it gave me a new perspective, to thank you for that!

Did we meet your expectations?
In some areas my expectations were exceeded. I thought that the overall business plan was more in depth than I expected. I was impressed with the Marketing Plan, which I gave very little detail on in the questionnaire.

What was your impression of the additional information/market research we included in your document?
I did not expect such an in depth industry analysis of the Furniture market and Property Market, which was great to see. The information was an eye opener as we think we know the actual state of an industry, until an analysis is done. Thank you for your efforts with this. Very insightful.

Would you recommend JTB to anyone else?
Yes, I have already passed on JTB’s details to 2 other small business owners already.

Any other comments?
The information JTB provided with regards to different funding companies requirements is invaluable.

Ishaan Haripersad
Managing Director, Thrill Holdings, Johannesburg, South Africa

Hi Thommie,

Herewith my feedback to the JTB Team:

What was your overall impression of JTB’s service delivery?
Complete Professional Service, deadlines are strictly maintained and JTB is always accessible which helps very much in the process.

What was your impression of the Business Plan Consultant that assisted you?
The Consultant was very knowledgeable on various aspects of the plan and gave very good advice along the process, work was done very professionally.

How did you find the standard of service delivery and quality of the documentation?
The document was well-drafted and the layout easy to read.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Yes.

What was your impression of the additional information/market research we included in your document?
This was very helpful and helped to substantiate the Forecast Claims we made as well as provide the reader with a good understanding that as a business we clearly understood our market.

Would you recommend JTB to anyone else?
Yes.

Any other comments?
Overall very happy with the service and quality of work done.

La’Vita van Rooyen
Managing Director, Lovita Skincare and Lovita Labs, Bryanston, South Africa

Dear Thommie,

Thank you very much for the completed business plan, I am very pleased with the layout and contents of the document. It is compiled very professionally. Herewith further feedback:

What was your overall impression of JTB’s service delivery?
I can with confidence say that JTB has exceeded our expectations, they were informative, helpful and understanding with regards to our business venture.

What was your impression of the Business Plan Consultant that assisted you?
Assertive, informative, professionalism, supportive and always on time as promised.

How did you find the standard of service delivery and quality of the documentation?
A level above the rest. Excellent and Superior. The document is well structured and surely kept me interested to read more.

Did we manage to understand your business model?
100%.

Did we meet your expectations?
Exceeded our expectations.

What was your impression of the additional information/market research we included in your document?
Market related to our business and informative. Well Structured.

Would you recommend JTB to anyone else?
I would like to thank Thommie and his team for their dedicated support and professionalism. I will always make use of JTB to assist me with future ventures.

Once again thank you for the outstanding quality of your work, I am truly impressed with the high standard of work.

Confidential Client
Managing Director, Confidential Company, Pretoria, South Africa

Greetings Dr. Burger,

Kindly see our feedback highlighted below.

What was your overall impression of JTB’s service delivery?
Professional, timely, efficient and knowledgeable.

What was your impression of the Business Plan Consultant that assisted you?
Dr. Burger was focussed, engaging, direct and key to the success of our business plan being delivered as promised.

How did you find the standard of service delivery and quality of the documentation?
Well organised, well-articulated data and information, showed proper research was done and was of great quality.

Did we manage to understand your business model?
Yes, and built upon it very well.

Did we meet your expectations?
Yes.

What was your impression of the additional information/market research we included in your document?
Very useful.

Would you recommend JTB to anyone else?
Definitely.

Lesego Kgolane
Managing Director, Enviroswitch (Pty) Ltd.

I have got the pleasure to work with Thommie, contacting JTB Consulting for the production of a Business Plan. Thommie is very organized, extreme attention to every detail, completely respected the delivery dates, always available to provide explanations. Great job done. Prompt response, very professional work, and perfect project management. Highly recommended.

Alberto D’Alessio
Senior Oil & Gas Project Director, 4D Engineering, Rome, Italy

Dear Dr. Burger,

I recently had the pleasure of working with Dr Thommie Burger on a Business plan for our finance application. From day one of interacting with Thommie, I was left with a motivating feel for the amount of passion and commitment that he and the rest of his team would “bring to the table” for our new project. We had swift turnaround times that always exceeded our expectations and to receive such prompt feedback on e-mails and telephone calls was a refreshing change for us. Thommie had perfect service delivery standards and was extremely professional in all his interactions with us. This business can only go from strength to strength if this is the calibre of the staff that are employed at JTB Consulting. It really was amazing to feel reassured that partnering with JTB consulting was a great investment and money well spent for us.

Uvin Bhikum
National Sales Development Manager, South African Breweries [SAB]

Hi Thommie,

As promised, herewith my feedback on JTB Consulting’s service.

What was your overall impression of JTB’s service delivery?
An Exceptional, overall experience to say the least.

What was your impression of the Business Plan Consultant that assisted you?
I had the pleasure of predominantly working with Dr Burger, who could not have been more professional nor helpful.

How did you find the standard of service delivery and quality of the documentation?
Again I would have to say Exceptional. My personal and business experience in needing to draft, compose and produce a Business Plan for my newly started company, would have been extremely limited. That said, and after proceeding with JTB it was even more evident after the most in-depth advice, suggestions and information provided by Dr Burger and the JTB team.

Did we manage to understand your business model?
This is very clear in the provided documentation, stats and in-depth information, that is qualified and verified buy supporting documentation supplied.

Did we meet your expectations?
Absolutely meet my expectations, in fact surpassed them.

What was your impression of the additional information/market research we included in your document?
Greatly appreciated indeed, as this certainly adds strength to my BP and in going forward in search of financial support.

Would you recommend JTB to anyone else?
Without doubt, I would and will recommend JTB to anyone in search of a professional service and in pursuit of Business planning and Strategising.

Any other comments?
Only to say thank you to yourself and your team, absolutely fantastic service.

Gary Stevens
Founder, No Borders No Boundaries

Hi Thommie,

Please see my replies below. Have a lovely day!

What was your overall impression of JTB’s service delivery?
Wonderful! Friendly and approachable and deadlines were met on time.

What was your impression of the Business Plan Consultant that assisted you?
Funny. Smart. Capable. Dependable. Reliable.

How did you find the standard of service delivery and quality of the documentation?
I always knew where I stood with JTB Consulting and I’m very happy with the documentation received.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Yes.

Would you recommend JTB to anyone else?
Yes.

Any other comments?
Communication is key and this is a core strength within JTB Consulting. Well done!

Cristina Rodrigues
Founder, A!R Stands

Dear Thommie,

Many thanks for the final copy and everything you have done in assisting with my business plan, it is greatly appreciated. Your service has been of excellence and I would definitely recommend you to others. It has been of utmost pleasure working with you and look forward to working together again in the very near future.

Kindly find my answers to your questionnaire below.

What was your overall impression of JTB’s service delivery?
Excellent service and on time delivery as promised. Very professional service and business

What was your impression of the Business Plan Consultant that assisted you?
Very professional and kept to his word on delivery time. Received excellent service, and also went out of his way to assist and understand the business.

How did you find the standard of service delivery and quality of the documentation?
Excellent and very impressive, more than what I expected and done with complete professionalism and an awesome presentation put together overall.

Did we manage to understand your business model?
Completely, and still willing to clarify which was rewarding to myself as the customer.

Did we meet your expectations?
Exceeded my expectations and very impressive.

What was your impression of the additional information/market research we included in your document?
Couldn’t have done it better, was greatly done.

Would you recommend JTB to anyone else?
Most definite.

Any other comments?
JTB has done an outstanding job on my business plan and I could see that everything was well understood, done with pride and an extra mile was taken on the service. Thommie has been an absolute pleasure to work with and understood my full needs. The work done is outstanding and well-presented and I was totally impressed with the overall service that I would definitely recommend JTB to others. I would like to thank the team of JTB and especially Thommie Burger for the outstanding service received. JTB is very professional and ensures to understand their customers’ requirements, and go out of their way for their Customers.

Shannon Palmer
Co-Founder, ERUCA Woodworking and Design (KwaZulu-Natal)

Hi Thommie,

Please see my response below:

What was your overall impression of JTB’s service delivery?
JTB is professional, quick and efficient; I even wish I met them in the early years of my entrepreneurial career so that I could do my start-up correctly.

What was your impression of the Consultant that assisted you?
The speedy and useful response is how I can best describe the consultant who was allocated to me.

How did you find the standard of service delivery and quality of the documentation?
Very professional standard of service. The documentation and content is of standard that brings and add self-confidence to the project.

Did we manage to understand your business model?
Oh yes, I feel that their extensive experience which they refer to on their profile speaks for itself. They understood my concept, which made it easier for them to assist me to craft the final product, which is bankable.

Did we meet your expectations?
Two most important expectations I had when we approached JTB; One, to craft a business plan that is bankable and easy to use as a point of reference during implementation, and two, I also needed a partner who wouldn’t rush, and they just met my expectations.

What was your impression of the additional information/market research we included in your document?
This added so much value on my overall plan and articulated things, which in my opinion most investors wants to see in addition to all other aspects.

Would you recommend JTB to anyone else?
Definitely yes, I have shared our final business plan with some of my stakeholders already, with great feedback.

Any other comments?
This was a consulting service I would want to use for my expansion project in the year to come.

Thomas Tshino Sikhwivhilu
Managing Director, Origon Meat Group