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Hi Thommie,

Herewith my feedback to the JTB Team:

What was your overall impression of JTB’s service delivery?
Complete Professional Service, deadlines are strictly maintained and JTB is always accessible which helps very much in the process.

What was your impression of the Business Plan Consultant that assisted you?
The Consultant was very knowledgeable on various aspects of the plan and gave very good advice along the process, work was done very professionally.

How did you find the standard of service delivery and quality of the documentation?
The document was well-drafted and the layout easy to read.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Yes.

What was your impression of the additional information/market research we included in your document?
This was very helpful and helped to substantiate the Forecast Claims we made as well as provide the reader with a good understanding that as a business we clearly understood our market.

Would you recommend JTB to anyone else?
Yes.

Any other comments?
Overall very happy with the service and quality of work done.

La’Vita van Rooyen
Managing Director, Lovita Skincare and Lovita Labs, Bryanston, South Africa

Dear Thommie,

Thank you very much for the completed business plan, I am very pleased with the layout and contents of the document. It is compiled very professionally. Herewith further feedback:

What was your overall impression of JTB’s service delivery?
I can with confidence say that JTB has exceeded our expectations, they were informative, helpful and understanding with regards to our business venture.

What was your impression of the Business Plan Consultant that assisted you?
Assertive, informative, professionalism, supportive and always on time as promised.

How did you find the standard of service delivery and quality of the documentation?
A level above the rest. Excellent and Superior. The document is well structured and surely kept me interested to read more.

Did we manage to understand your business model?
100%.

Did we meet your expectations?
Exceeded our expectations.

What was your impression of the additional information/market research we included in your document?
Market related to our business and informative. Well Structured.

Would you recommend JTB to anyone else?
I would like to thank Thommie and his team for their dedicated support and professionalism. I will always make use of JTB to assist me with future ventures.

Once again thank you for the outstanding quality of your work, I am truly impressed with the high standard of work.

Confidential Client
Managing Director, Confidential Company, Pretoria, South Africa

Greetings Dr. Burger,

Kindly see our feedback highlighted below.

What was your overall impression of JTB’s service delivery?
Professional, timely, efficient and knowledgeable.

What was your impression of the Business Plan Consultant that assisted you?
Dr. Burger was focussed, engaging, direct and key to the success of our business plan being delivered as promised.

How did you find the standard of service delivery and quality of the documentation?
Well organised, well-articulated data and information, showed proper research was done and was of great quality.

Did we manage to understand your business model?
Yes, and built upon it very well.

Did we meet your expectations?
Yes.

What was your impression of the additional information/market research we included in your document?
Very useful.

Would you recommend JTB to anyone else?
Definitely.

Lesego Kgolane
Managing Director, Enviroswitch (Pty) Ltd.

I have got the pleasure to work with Thommie, contacting JTB Consulting for the production of a Business Plan. Thommie is very organized, extreme attention to every detail, completely respected the delivery dates, always available to provide explanations. Great job done. Prompt response, very professional work, and perfect project management. Highly recommended.

Alberto D’Alessio
Senior Oil & Gas Project Director, 4D Engineering, Rome, Italy

Dear Dr. Burger,

I recently had the pleasure of working with Dr Thommie Burger on a Business plan for our finance application. From day one of interacting with Thommie, I was left with a motivating feel for the amount of passion and commitment that he and the rest of his team would “bring to the table” for our new project. We had swift turnaround times that always exceeded our expectations and to receive such prompt feedback on e-mails and telephone calls was a refreshing change for us. Thommie had perfect service delivery standards and was extremely professional in all his interactions with us. This business can only go from strength to strength if this is the calibre of the staff that are employed at JTB Consulting. It really was amazing to feel reassured that partnering with JTB consulting was a great investment and money well spent for us.

Uvin Bhikum
National Sales Development Manager, South African Breweries [SAB]

Hi Thommie,

As promised, herewith my feedback on JTB Consulting’s service.

What was your overall impression of JTB’s service delivery?
An Exceptional, overall experience to say the least.

What was your impression of the Business Plan Consultant that assisted you?
I had the pleasure of predominantly working with Dr Burger, who could not have been more professional nor helpful.

How did you find the standard of service delivery and quality of the documentation?
Again I would have to say Exceptional. My personal and business experience in needing to draft, compose and produce a Business Plan for my newly started company, would have been extremely limited. That said, and after proceeding with JTB it was even more evident after the most in-depth advice, suggestions and information provided by Dr Burger and the JTB team.

Did we manage to understand your business model?
This is very clear in the provided documentation, stats and in-depth information, that is qualified and verified buy supporting documentation supplied.

Did we meet your expectations?
Absolutely meet my expectations, in fact surpassed them.

What was your impression of the additional information/market research we included in your document?
Greatly appreciated indeed, as this certainly adds strength to my BP and in going forward in search of financial support.

Would you recommend JTB to anyone else?
Without doubt, I would and will recommend JTB to anyone in search of a professional service and in pursuit of Business planning and Strategising.

Any other comments?
Only to say thank you to yourself and your team, absolutely fantastic service.

Gary Stevens
Founder, No Borders No Boundaries

Hi Thommie,

Please see my replies below. Have a lovely day!

What was your overall impression of JTB’s service delivery?
Wonderful! Friendly and approachable and deadlines were met on time.

What was your impression of the Business Plan Consultant that assisted you?
Funny. Smart. Capable. Dependable. Reliable.

How did you find the standard of service delivery and quality of the documentation?
I always knew where I stood with JTB Consulting and I’m very happy with the documentation received.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Yes.

Would you recommend JTB to anyone else?
Yes.

Any other comments?
Communication is key and this is a core strength within JTB Consulting. Well done!

Cristina Rodrigues
Founder, A!R Stands

Dear Thommie,

Many thanks for the final copy and everything you have done in assisting with my business plan, it is greatly appreciated. Your service has been of excellence and I would definitely recommend you to others. It has been of utmost pleasure working with you and look forward to working together again in the very near future.

Kindly find my answers to your questionnaire below.

What was your overall impression of JTB’s service delivery?
Excellent service and on time delivery as promised. Very professional service and business

What was your impression of the Business Plan Consultant that assisted you?
Very professional and kept to his word on delivery time. Received excellent service, and also went out of his way to assist and understand the business.

How did you find the standard of service delivery and quality of the documentation?
Excellent and very impressive, more than what I expected and done with complete professionalism and an awesome presentation put together overall.

Did we manage to understand your business model?
Completely, and still willing to clarify which was rewarding to myself as the customer.

Did we meet your expectations?
Exceeded my expectations and very impressive.

What was your impression of the additional information/market research we included in your document?
Couldn’t have done it better, was greatly done.

Would you recommend JTB to anyone else?
Most definite.

Any other comments?
JTB has done an outstanding job on my business plan and I could see that everything was well understood, done with pride and an extra mile was taken on the service. Thommie has been an absolute pleasure to work with and understood my full needs. The work done is outstanding and well-presented and I was totally impressed with the overall service that I would definitely recommend JTB to others. I would like to thank the team of JTB and especially Thommie Burger for the outstanding service received. JTB is very professional and ensures to understand their customers’ requirements, and go out of their way for their Customers.

Shannon Palmer
Co-Founder, ERUCA Woodworking and Design (KwaZulu-Natal)

Hi Thommie,

Please see my response below:

What was your overall impression of JTB’s service delivery?
JTB is professional, quick and efficient; I even wish I met them in the early years of my entrepreneurial career so that I could do my start-up correctly.

What was your impression of the Consultant that assisted you?
The speedy and useful response is how I can best describe the consultant who was allocated to me.

How did you find the standard of service delivery and quality of the documentation?
Very professional standard of service. The documentation and content is of standard that brings and add self-confidence to the project.

Did we manage to understand your business model?
Oh yes, I feel that their extensive experience which they refer to on their profile speaks for itself. They understood my concept, which made it easier for them to assist me to craft the final product, which is bankable.

Did we meet your expectations?
Two most important expectations I had when we approached JTB; One, to craft a business plan that is bankable and easy to use as a point of reference during implementation, and two, I also needed a partner who wouldn’t rush, and they just met my expectations.

What was your impression of the additional information/market research we included in your document?
This added so much value on my overall plan and articulated things, which in my opinion most investors wants to see in addition to all other aspects.

Would you recommend JTB to anyone else?
Definitely yes, I have shared our final business plan with some of my stakeholders already, with great feedback.

Any other comments?
This was a consulting service I would want to use for my expansion project in the year to come.

Thomas Tshino Sikhwivhilu
Managing Director, Origon Meat Group

Dear Thommie,

Please find below my responses to the Client Experience Questionnaire:

What was your overall impression of JTB’s service delivery?
World Class.

What was your impression of the Consultant that assisted you?
Excellent, On-Time – Every time!

How did you find the standard of service delivery and quality of the documentation?
Got value for money and Gold Standard Customer Service. Documentation of very high standard.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Yes.

What was your impression of the additional information/market research we included in your document?
Absolutely best in class – thanks.

Would you recommend JTB to anyone else?
Definitely Yes!

Oluyomi Ajayi
CEO, Siyacanda Energy

Good day Dr. Burger,

I am a previous customer of JTB Consulting, who commissioned a business plan for a Waste-to-Energy Plant.
I am happy to report that, through this business plan, I have made it to the semi-finals of the GAP Green Competition hosted by the Innovation Hub.
I would need your further consulting- and mentoring service as I enter this new stage.

I look forward to hearing from you.

Sfiso Mokoena
Founder, Amandla Odhin

Good Morning Doc,

Please see my response below:

What was your overall impression of JTB’s service delivery?
Overall, it could not be faulted. Timeous, detailed, professional. We’re very happy with the business plan that was delivered by JTB.

What was your impression of the Consultant that assisted you?
Could not ask for a more thorough, detail-orientated, professional consultant. We were kept abreast of developments and timeline, and had zero issues with delivery of service.

How did you find the standard of service delivery and quality of the documentation?
Of the highest standard. Service delivery was perfectly timed. Documentation quality was world class. This business plan will most certainly help us achieve the desired goals we’re put to ourselves.

Did we manage to understand your business model?
To the smallest detail. In fact, you may have interpreted the business better than we could. The model is ideal.

Did we meet your expectations?
Without a doubt. Yes.

What was your impression of the additional information/market research we included in your document?
Once again, world class professionalism and foresight. Something we had not asked for, yet of great value to our prospective financial backers. Thank you.

Would you recommend JTB to anyone else?
Yes. Absolutely.

Any other comments?
A very sincere thank you to Dr. Thommie Burger and his team for their excellent, personalized service and delivery of product. The daunting task of compiling such documentation is now a hassle-free call to JTB away. Thank you Team JTB!

Paulo Santo
Head Chef and Co-Owner, Gemelli Cucina Bar (Bryanston)