Tourism Industry Focus: Are You Starting A Tourism Business In 2018?

JTB Consulting deals with hundreds of clients every year that are planning to start a new business. One of the major headaches most of our clients face is the lack of reliable, up-to-date, and available market research into the industry and market they wish to enter. Fortunately, an integral part of JTB Consulting’s Solution is the provision

A Mentor For Your Business … Is It Really Necessary?

An entrepreneur’s life is tough and unpredictable. Often, you are faced with many doubts, fears, and challenges. At times, you even find yourself moving from challenge to challenge, and perhaps facing another problem just as you resolved an earlier problem. Against this backdrop, having a mentor on board your business venture can benefit you enormously.

Are You Afraid Of ‘Con-Artists’ And ‘Scam Consultants’ Operating In South Africa?

Dear Entrepreneur and Business Owner, Having a new business idea is great! But, without a business plan, or using a generic cookie cutter business plan template, a business is essentially rudderless, and day-to-day activities are likely to be haphazard and reactive. Unfortunately, there are a number of “Business Plan Consultants” that promise the world when

Customer Service: The True Cost Of Bad Service In South Africa

Customer service is a term that most companies reflect in their mission statements, yet, exceptional customer service is arguably one of the concepts that is seldom experienced by customers. Customer service – to thousands of employees and employers in South Africa – is as foreign a term as trying to read and understand hieroglyphics. From receiving