CEO 101 – Exploring the Duties of a CEO

Tune in to any business channel or podcast, whether online or TV and chances are that you’ll see an interview with a CEO. If I mention the word CEO, what’s the first thing that comes to mind? For some people, a superhero with incredible creativity and panache (think Jeff Bezos and Steve Jobs). For others,

Difficult Customers – Dealing with the Various Types

Difficult customers are a part of every business person’s life. The importance of knowing how to deal with difficult customers during the infant years of your new start-up company can’t be overstated. Being equipped with this knowledge and interpersonal skills can assist in ensuring your company’s long-term survival. As cited by Dr David Freemantle, “To

Business Ideas 101 – Turn Your Ideas Into a Business

Business ideas emerge on a daily basis. Some great, some good, some just ridiculous. Do you have ideas for a new business? For entrepreneurs, it is often easier to come up with a variety of business ideas for new companies and more difficult to implement those concepts. A business concept is a bridge between an

Product and Service Ideas 101 – Where to Find Them?

Product and service ideas ideally morph into profitable business ideas. Creating great new business ideas is not a very difficult task to overcome, but what if you do not have a creative bone in your body? The next time you are struggling to come up with a new idea, try the following: 1.) Shopping: Next

Funding Mistakes Made by Startups

Funding a new business is part and parcel of an entrepreneur’s journey. You have a great business venture idea (or at least you’ve been told by family and friends that you have a great idea) and you are now raising startup capital but why, oh why is it that nobody wants to invest in your

Startup Funding 101 – Mistakes to Avoid

Startup funding is perhaps the greatest challenge to new companies. Startup companies are faced with many challenges, and one of these are securing funding. Securing and managing funding can be one of the most exciting – and nerve-wracking – parts of being an entrepreneur. Often, the financial and legal implications may seem overwhelming. But don’t

Customer Service and the Cost of Bad Service in SA

Customer service is a term that most companies reflect in their mission statements, yet, exceptional customer service is arguably one of the concepts that are seldom experienced by customers. Customer service – to thousands of employees and employers in South Africa – is as foreign a term as trying to read and understand hieroglyphics. From receiving

investors

Investor Questions 101 – What You can Expect

Investor questions are dreadful to new startups. Entrepreneurs need to be prepared when pitching their start-up companies to investors by anticipating the questions they will receive. Presenting to potential investors will involve as little as 10 questions and as much as 100 questions. We have focused on the Top 10 Most Common and Most Difficult

Blogging and the Benefits of Starting One

Blogging seems to be an activity that every second person embark on. Have you not yet launched a blog for your business? What are you waiting for? If it’s a justification you need, then look no further. If you run a small business, chances are you are wondering if blogging is worth the time and

Entrepreneur Survival 101 – The South African Recession

Entrepreneur survival is vital to ensure the growth of an economy. Nearly every business has felt an impact from the recession. There has been no escaping. A few weeks ago, the word ‘recession’ was used in nearly every newspaper and online news… South Africa is in a technical recession. Nearly every day we as South

New Business but Customers aren’t Buying from You

New business? Startup company? New entrepreneur? Let’s face it. Running a new business is extremely challenging and competitive. You need every opportunity to attract potential customers to your business. But for some unknown reason, customers are just not buying from you. Why? Here are the ten most likely reason potential customer are not buying your