What was your overall impression of JTB’s service delivery? Excellent.

What was your impression of the Business Plan Consultant that assisted you? Very good knowledge and understanding of the Business Environment, providing an analysis and assessment of Abby’s World Travel’s current situation, assessing the weaknesses and strengths and recommending solutions for improvements. I was particularly happy with how the business plan was structured.

How did you find the standard of service delivery and quality of the documentation? The service delivery from the onset was of Very High Standard. I experienced excellent engagement with JTB. The quality of documentation was of superb levels.

Did we manage to understand your business model? Yes, you did. Exceptionally well. The business model presented in the business plan far exceeded my expectation.

Did we meet your expectations? Yes.

What was your impression of the additional information/market research we included in your document? I had done my own research and the research given to me once again exceeded my expectation. I must admit I did not expect this high level and exceptional quality of research.

Would you recommend JTB to anyone else? Definitely!

Any other comments? Thommie…thank you to you and your team for your excellent customer service. The quality of your documents is of world class levels. JTB is a world-class company. I wish you many years of great success.