Good day Dr Burger,

Thank you very much for the great work you did preparing my business plan and delivered it on time as promised. Here are my responses to your questions:

What was your overall impression of JTB’s service delivery?

The service delivery was professional and reliable.

What was your impression of the Business Plan Consultant that assisted you?

The consultant who helped me was friendly, honest and clarified everything that was needed of me and delivered when expected.

How did you find the standard of service delivery and quality of the documentation?
The standard of service delivery was outstanding and of the business plan was very comprehensive and was worth the money spent on it.

Did we manage to understand your business model?
My business model was well understood.

Did we meet your expectations?
My expectations were both met and exceeded.

What was your impression of the additional information/market research we included in your document?

I am very satisfied with the additional market research done as it strengthened my motivation.

Would you recommend JTB to anyone else?
Yes.