Dear Thommie,

Herewith our response on your service delivery:

What was your overall impression of JTB’s service delivery?
Extremely Professional.

Did we manage to understand your business model?
Yes.  What’s more, met promised deadlines and was professional at every engagement.

Did we meet your expectations?
Knew exactly what was needed to execute a great business plan. Remained professional, polite and prompt to reply to emails.

What was your impression of the additional information/market research we included in your document?
Brilliant. Captured well and went beyond expectation. Well researched and thorough certainly drove the point home.

Would you recommend JTB to anyone else?
Most definitely.

Any other comments?

We would recommend JTB Consulting to EVERYONE.