Dear JTB Consulting,

Firstly, I wish to extend to Thommie, you and the team my heartfelt gratitude for the completed business plan and the exceptionally high standard of professionalism with which it was delivered to us. You have given our business a foundation and platform that will always hold strong; and I am certainly a much more confident business owner now that I have such a perfected plan as my compass.

Kindly find below responses to the questions you have sent (and also please forgive me for such a late response, the past 3 weeks have been a really busy whirlwind of generating pitches for investors).

What was your overall impression of JTB’s service delivery? Greatly impressed by the support, expediency and efficiency of your service, thank you.

What was your impression of the Business Plan Consultant that assisted you? Highly professional and expert.

How did you find the standard of service delivery and quality of the documentation? An incredibly high standard – unmatched! Thank you.

Did we manage to understand your business model? Perfectly so, yes.

Did we meet your expectations? Exceeded them.

What was your impression of the additional information/market research we included in your document? I was stunned at (and appreciative of) the detail in it all.

Would you recommend JTB to anyone else? YES!

Any other comments? Just huge THANK YOU! Looking forward to a long term relationship with you.