Hi Thommie,

Please see below our post-service Client Questionnaire feedback. Thanks once again for all your support with our Business Plan; was a pleasure working with you.

What was your overall impression of JTB’s service delivery?
Absolutely fantastic. Great turnaround times that always exceeded our expectations and to receive such prompt feedback on e-mails and telephone calls was a refreshing change for us.

What was your impression of the Business Plan Consultant that assisted you?
Thommie had perfect service delivery standards and was extremely professional in all his interactions with us. I can only see this business going from strength to strength if this is the calibre of staff that are employed at JTB Consulting.

How did you find the standard of service delivery and quality of the documentation?
Impeccable.

Did we manage to understand your business model?
Yes.

Did we meet your expectations?
Exceeded our expectations.

What was your impression of the additional information/market research we included in your document?
It was extremely insightful for us and made us realise that there is so much more that we can potentially offer in this market. The “Industry and Market” and “High-level Marketing Plan” section was so well put together and I really enjoyed going through these parts of the business plan in particular. The local market research at the end was a fantastic way to put everything in perspective and a wonderful way to cap things off.

Would you recommend JTB to anyone else?
Yes.