Please see my comments below:
What was your overall impression of JTB’s service delivery?
The service was very professional and efficient.
What was your impression of the Business Plan Consultant that assisted you?
Well spoken, professional, attentive and dedicated.
How did you find the standard of service delivery and quality of the documentation?
The delivered document was above and beyond my expectations, well thought-out.
Did we manage to understand your business model?
Did we meet your expectations?
What was your impression of the additional information/market research we included in your document?
The market research was very impressive and relevant.
Would you recommend JTB to anyone else?
Any other comments?
Keep up the excellent service.