I contacted Dr. Thommie Burger after conducting extensive research in South Africa for a service provider to assist with putting our ideas and plans in a workable document for our Business Planning purposes. Ideally, we wanted a workable document for the company in terms of mapping out our strategy, ensuring that our financial model is able to deliver on our objectives to ensure it would be both suitable and profitable. We received extensive content for our market research, options for our financial model but most importantly a significant understanding of business operations for our field of interest. As a company focused on operating within Africa but with strategic plans to operate as a global outfit, we could not have selected a more capable service provider both for business planning and strategic advice for operating as an SMME within South Africa. I highly recommend Dr. Burger’s services, for professionalism and industry knowledge.

What was your overall impression of JTB’s service delivery?

They are consummate professionals, from their initial communication to keeping the customer abreast of all developments and progress. Their consistency in delivering according to timeliness is exceptional.

What was your impression of the Business Plan Consultant that assisted you?

I felt understood and believed there was a genuine interest in ensuring that the project is delivered utilising the best standards.

How did you find the standard of service delivery and quality of the documentation?
The Business Plan truly exceeded my expectations. I understood from their profile that they hold themselves to very high standards but I found the finished product to be exceptional. As someone who works within Marketing where creativity is not an added value but the crux of the presentation and content, I had nothing more to request and suggest after receiving the finished product.

Did we manage to understand your business model?
Not only did you manage to understand my business model, but you also went further than that, you advised greatly through your extensive market research. You helped me understand my operating environment even more especially with the financial model used for our operations.

Did we meet your expectations?
You definitely exceeded my expectations.

What was your impression of the additional information/market research we included in your document?
Your additional information has helped build my confidence and appreciation of my business environment. Your service and content are both thorough and extremely useful.

Would you recommend JTB to anyone else?
Yes definitely, without a doubt.

Any other comments?
I will be contacting you because I believe your company can continue to be an asset to our Business, beyond the project already completed.