Dear Dr. Burger,

I am pleased to provide you with our feedback on the Business Plan Service JTB Consulting provided to us.

What was your overall impression of JTB’s service delivery?
Absolute phenomenal and beyond our expectations.

What was your impression of the Business Plan Consultant that assisted you?
To score Dr. Burger we would like to score him not 100% but 200% PLUS. Absolute professional with high standards.

How did you find the standard of service delivery and quality of the documentation?
Absolute professional and more than we expected.

Did we manage to understand your business model?
Yes, immediately the understanding was there from day 1.

Did we meet your expectations?
Yes, absolutely.

What was your impression of the additional information/market research we included in your document?
Great because we did not expect that at all and all material was spot on!

Would you recommend JTB to anyone else?
Definitely we will recommend JTB highly to anybody. We got quotes from other companies who only reacted days after we requested a quote. Some companies wanted to convince us via telephone. JTB immediately reacted in professional way. They immediately laid out what they as company can provide. None of their competitors did. JTB was clear from the beginning.

Any other comments?
JTB did – from the beginning – make everything very clear. They stayed within their time frames through the whole process. We really will recommend them highly. They were also – out of all the quotes we received – the only company who visited our organisation on site to have a better understanding of our business to enable them to put together the Business Plan we needed.