Dear JTB Consulting,

Please see the below feedback from your questionnaire…

What was your overall impression of JTB’s service delivery? The JTB service was efficient and professional, there was a good flow of communication between myself and the team, for them to best understand the nature of my business and how to best depict it in my business plan.

What was your impression of the Business Plan Consultant that assisted you? They were very accommodating and understanding, as I was still busy completing my studies and took a while to submit all the necessary information but they were patient and done everything they could do to assist me.

How did you find the standard of service delivery and quality of the documentation? The final business plan was extremely thorough, detailed and covered all aspects. The format and content were of an extremely high standard and I was very, very impressed with the documentation. The document was received before the quoted scheduled date which was pleasantly surprising and this didn’t compromise on the quality of the document.

Did we manage to understand your business model? Yes

Did we meet your expectations? Yes

What was your impression of the additional information/market research we included in your document? The market research was brilliant and I will definitely implement it in marketing my business. The value-added research was good additional information and also helped me see all areas of my market.

Would you recommend JTB to anyone else? Definitely, I have recently graduated and had friends that are also keen on starting a business, so will recommend JTB’s good service.

Any other comments? Thank you JTB team for the excellent, efficient and professional service in completing my business plan; often when you are dealing with people on the other side of the country one can be sceptical of the quality of the service but with JTB the communication and regular correspondence gave me confidence in their service and when I received the final document I was very pleased.