Dear Thommie,

Many thanks for the final copy and everything you have done in assisting with my business plan, it is greatly appreciated. Your service has been of excellence and I would definitely recommend you to others. It has been of utmost pleasure working with you and look forward to working together again in the very near future.

Kindly find my answers to your questionnaire below.

What was your overall impression of JTB’s service delivery?
Excellent service and on time delivery as promised. Very professional service and business

What was your impression of the Business Plan Consultant that assisted you?
Very professional and kept to his word on delivery time. Received excellent service, and also went out of his way to assist and understand the business.

How did you find the standard of service delivery and quality of the documentation?
Excellent and very impressive, more than what I expected and done with complete professionalism and an awesome presentation put together overall.

Did we manage to understand your business model?
Completely, and still willing to clarify which was rewarding to myself as the customer.

Did we meet your expectations?
Exceeded my expectations and very impressive.

What was your impression of the additional information/market research we included in your document?
Couldn’t have done it better, was greatly done.

Would you recommend JTB to anyone else?
Most definite.

Any other comments?
JTB has done an outstanding job on my business plan and I could see that everything was well understood, done with pride and an extra mile was taken on the service. Thommie has been an absolute pleasure to work with and understood my full needs. The work done is outstanding and well-presented and I was totally impressed with the overall service that I would definitely recommend JTB to others. I would like to thank the team of JTB and especially Thommie Burger for the outstanding service received. JTB is very professional and ensures to understand their customers’ requirements, and go out of their way for their Customers.