Hi Thommie,

Herewith my feedback on your Overall Service Delivery:

What was your overall impression of JTB’s service delivery? Prompt, Professional and Proactive.

What was your impression of the Business Plan Consultant that assisted you? Knowledgeable and competent.

How did you find the standard of service delivery and quality of the documentation? Strict time lines were made and kept, and I am happy with the content and quality of the information provided.

Did we meet your expectations? Yes, you did.

What was your impression of the additional information/market research we included in your document? I am thankful for the additional research information and statistics which will prove to be extremely useful to my Principals.

Would you recommend JTB to anyone else? As always…YES.

Any other comments? As I did with the previous project that you handled for me back in 2010, I would be happy to provide a separate written endorsement.