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True Customer Service ― one can argue ― is lacking in South Africa. Whether it is phoning the municipality for the umpteenth time to report a power failure. Or,…
Think of any engagement you’ve had as a customer in the past year, and then count the number of times you have received a Bad…
Customer Referrals are the bread and butter of any business owner. It is no secret that “Word of Mouth” or Customer Referral Business is one…
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